You are here: Home/ ContactFAQ

Frequently Asked Questions

Request Of Our Latest Product Catalog.


Here is the online version of our latest product catalog. Please download from google drive: https://drive.google.com/open?id=1fRxlP1My04OUbEr2oeI6gMIOvyoQ5zUZ If you need to have hard copies, please provide details of the recipient's details to soonkst@soonkst.com, including the company name, address, phone numbers, and contact person.




Where To Buy Our Products?


There're several ways to buy our products. 1. Contact us directly. We will assign one of our sales agents to select the right product for your applications and arrange payment and shipment. 2. Online store If you very confirm the specs of the products you need. You may purchase online: (1) Soon Industrial Online Store: https://www.soonkst.com/online-store (2) eBay: https://www.ebay.com/str/soonindustriallinearactuators 3. Need a local agent for service. We are looking for a distributor around the world. Please contact us directly and provide your country. We will give you our local distributor list. Or please refer to the following page for more information: https://www.soonkst.com/purchase




How To Choose Actuators According Loading Capacity?


There are general range for you to reference. 1. Lower than 20 kgf - KST-SL01 2. Between 20 kgf to 40 kgf - KST-C01 3. Between 40 kgf to 60 kgf - KST-A02KST-C02KST-S01KST-SL02 4. Between 60 kgf to 80 kgf - KST-A01KST-E01 5. Between 80 kgf to 100 kgf - KST-E02 6. Between 100 kgf to 120 kgf - KST-S02




Actuators For Outdoor Applications?


We recommend KST-S01 or KST-S02 spindle actuators.
Both are IP 66 rated, especially for outdoor use.
If the environment is semi-outdoor, and you have budget consideration.
You may choose KST-A01 and upgrade to IP 65. All KST series actuators are provided 1-year warranty for one-to-one exchange.




How To Choose Window Actuators For My Windows?


We have a generally category for following 4 types of windows: 1. Outward Opening Windows, which including: side opened, top opened, bottom opened. 2. Skylight Windows 3. Jalousie Windows ( Louvered Windows ) 4. Sliding Windows Or you may send us the picture or drawing with dimension of your windows. We could recommend most suitable window opening system for you.




I Need Customized Product. Do You Have Minimum Order Quantities?


We could customized following specs: 1. Stroke Length 2. Color of outer aluminum case 3. Speed ( Only KST-A01 ) There is no minimum order quantities for either standard product or customized product. But the price will be lower for orders are more than 100 pcs.




What The Terms And Condition Of Placing Orders?


Please refer to the General Terms And Conditions Of Sales: https://drive.google.com/file/d/1EriEBwmVCuzoK775x9r2TAxUe1Hyho9b/view 1. Payment: T/T, PayPal, 100% deposit before shipment. 2. Carriers: DHL, FedEx/TNT, Post office 3. Warranty: Actuators and Controllers for 24 months; One For One Exchange Warranty. 4. Duty taxes are not including in the quota.




Consultation About Automatic Window Opening System


We provide free automatic window opening system planning. Please provide us following details of your windows. We will assign one experienced engineer to help you. 1. Window dimension with drawings or photos 2. Operation system: parallel control/ remote control/ app control/ fire system, or other applications. 3. Materials of the Window frame. 4. Preferring opening range/ angle. !! We strongly recommend confirming with us before placing an order !!




How To Become a Local Distributor In My Country?


Now, we are looking for Local Distributors around the world. There are some conditions for becoming our Local Distributors:
1. Companies of electric window openers: the company is already selling and providing installation service for electric window openers. Your company is looking for new and more trustable products for sale.
2. Aluminum window company: the company now is manufacturing aluminum windows and providing installation service. Your company would like to expand their service into electric window openers.
3. Automation company, smart home system company, or other related industries.
Contact us for further information: soonkst@soonkst.com





For Product Quotation, Consultation About Automatic Window Opener Systems, Product Applications, Latest Product Catalog or and other services. Please send us messages through the form or email. We will reply to you in 24 hours.

 

Or you may contact us directly:

Phone: +886-4-2487-5265

Whatsapp: +886-932-688-852

Telegram: https://t.me/soonindustrial

Opening Hour: 9:00 to 18:00 (GMT+8), Monday to Friday)

Email: soonkst@soonkst.com  

CONTACT US
arrow&v
logo of soon industrial co., ltd.

We specialized in motion system design and application. Based on over 20 years of experience of manufacture linear actuators. We are dedicated to developing inline design Linear Actuators and Automatic Window Opening Systems.

  • YouTube
  • LinkedIn
  • Facebook
  • Blogger
Online store of soon industrial
line_@iof4227y

© 2016-2020 Soon Industrial Co., Ltd. All right reserved. / Soon Industrial Co., Ltd. /

soonkst@soonkst.com / +886-4-2487-52651F., No. 239, Sec. 1, Defeng Rd., Dali Dist., Taichung City 412, Taiwan / 

舜元貿易有限公司​412016 台中市大里區德芳路一段239號1樓